BOOK YOUR STAY
BOOK YOUR STAY
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FREQUENTLY ASKED QUESTIONS

Q. Where is the Yasmak Comfort Hotel Istanbul located?

A. Our hotel located in the Gulhane area of Old city, which is between Sultanahmet and sirkeci. We are just Just 1 block away from Gulhane Tram station and 200 meters away from Sirkeci Marmray Train Station

You can check our location on Google maps
Address: Ebusuud Cad. Erdogan Sok. No:8 Sirkeci / Istanbul / Turkey

Q. How can I get information about events in İstanbul?

A. You can contact with our Guest Relations Office through
info@yasmakcomforthotel.com or you can visit our blog




Q. At what time can I check in and at what time do I have to check out?

A. The earliest check in time is 13:00 pm. If there are available rooms for the guests before the time we mentioned above, our reception staff will help you for sure. The latest check out time is 12:00 pm. For the late check out regulations, please contact to the reception desk.

Q. What Kind of Bed I will get?

A. We have double beds in single rooms, Double or two twin beds in doble rooms and double or twin bed with an rollaway bed in double with extrabed rooms. Subject to our guests request before arrival we can arrange either bed types in the room.

Q. Are there safety deposit boxes available in the hotel?

A. Yes there are safety boxes in the rooms. You can also leave your luggage in our storage before arrival or after check out.

Q. Is there a shuttle service available to the airport?

A. Yes, we have private pick up and shuttle services. For more information please contact with the reservation office or send an email to
info@hotelsultania.com

Q. How can I make reservation?

A. You can make your reservation using our secure web page,
by email: info@hotelsultania.com or phone.

Q. How can I change or cancel a reservation?

A. You can use our login system in the reservation page. If you make reservation by email or phone please send us an email or call us.

Q. Why is my credit card needed to make a reservation?

A. We need your credit card details just for the guarantee of your reservation. Your credit card will not be charged unless you do not cancel your reservation within the cancellation period.

Q. What is the time zone of Istanbul?

A. Istanbul is 2 hours ahead of Greenwich Mean Time (GMT).

Q. How is the weather conditions in Istanbul?

A. Its location gives Istanbul a climate that is seasonal and variable. Temperatures can fall to an average of 4ºC to 11ºC (39 to 53ºF) in the coldest months of December and January when cold winds from the Black Sea can blow in. In July and August – the hottest months – temperatures can rise to 20ºC to 29ºC (69 to 85ºF) creating a sultry heat. For currenct weather conditions please visit our weather page: hotelyasmaksultan.com/weather

Q. What do I know about Etiquettes?



A.
Istanbul is one of the most cosmopolitan cities in the world. And whilst the majority of the population are Muslims, it's a mix of cultures and backgrounds from around the world, and it accepts and embraces all nationalities. When visiting mosques it is important to follow the dress codes posted outside each one and to avoid photographing people at prayer.